Who we are


The Grad CRC is a partnership

The Grad CRC is a tri-campus resource and a partnership of the School of Graduate Studies (SGS)Student Life and the Graduate Students’ Union (UTGSU).  We have been providing conflict resolution support and training to the U of T graduate community since 2016.

The G2G Peer Advisors are good listeners 

Grad students can talk confidentially with a G2G (grad-to-grad) Peer Advisor about any academic issue.  The G2G are all current U of T master’s and doctoral students trained in conflict resolution coaching.  They will help you to manage a difficult situation by exploring your options (pros and cons), relevant policies and available resources;  the G2G will not “take sides”, advocate or intervene on your behalf.

Headshot Heather McGhee Peggs

Heather McGhee Peggs, Manager

Heather is a passionate advocate for front-line conflict management.  She provides individual support and training to faculty and staff .  Heather also consults with all members of the graduate community on best practices in dispute prevention and alternative dispute resolution (ADR) based on her experiences and training in fair process, ombuds work, restorative justice, mediation, negotiation and litigation.

Rebecca Hazell, Conflict Resolution Coordinator

Rebecca provides support to the G2G team in coordinating workshops, training, events, and the Grad CRC’s online presence.  In addition to her previous experience working collaboratively with members of the U of T community in student services, Rebecca brings to the role her experience as a former G2G, her training as a Certified Mediator, and a deep commitment to alternative dispute resolution in higher education.

We invite you to connect with us if you…

  • have any Conflict Resolution programming feedback and/or ideas
  • want to request a copy of any of our training materials or reports
  • would like to learn more about how the Grad CRC can support you and your department.

Contact us!