Members of the graduate community should feel supported when they are seeking help to resolve conflict.
When you talk with someone from the Grad CRC about ways to manage or resolve a specific conflict or concern, our discussion is confidential, subject to exceptions set out in the Grad CRC Terms of Reference. In other words, we will not share information about your situation with anyone outside of Grad CRC staff. The exceptions are:
- You give us express permission to talk with someone outside of the Grad CRC;
- There is a compelling health & safety or emergency reason for disclosing the information;
- We are contacted by the U of T Office of the Ombudsperson because a concern has been raised with that office; or
- We are legally required to do so.
We collect anonymous data about our discussions in order to identify trends, report on our services, and improve training and services. All aggregate data is reviewed by the Grad CRC to ensure that it is non-identifiable before it is shared with the university community.
Please email the Grad CRC Manager if you have any questions or concerns.