“A person with a conflict is like a hurricane” –Libby Mahaffy, MIT Conflict Management. What does it mean to support people experiencing crisis or conflict? [CC] or The Hurricane Transcript.
- Concerned about a student who appears to be in distress? Crisis, personal safety and concerning student situations.
- Want to direct a student to the right resource? Refer to the 2019/2020 Essential Grad Guide & the Graduate Student Wellness Portal (UofT)
How can “light touch” interventions from faculty improve students’ perception of courses & instructors?According to a 2019 US-based study, students who receive occasional emails from their instructors offering “light touch” feedback and support have better perceptions about both their instructors and courses.
Is it possible to bridge the divide between faculty and administration and understanding conflict in the academy? Bridging the Divide Between Faculty & Administration analyzes common sources of conflict on campus and the challenges of addressing these conflicts; a theory-driven and research-based approach for authentic discourse between faculty and admin.
Looking for more info about the accommodations process & how to support students registered with Accessibility Services? Start by reviewing Demystifying Academic Accommodations and the information on the Student Life Faculty & Staff page. If you need assistance to support or refer a student, please contact the Intake Coordinator. Students are encouraged to connect with their Accessibility Advisor to resolve questions /concerns.
Looking for best practices in graduate education? SGS has resources around supervision, time to completion, funding, all developed in consultation with the UTGSU, graduate units & others.
How does effective communication impact graduate supervision & prevent conflict? Helene Wagner et al. (Department of Ecology and Evolutionary Biology, UTM) outlines a number of strategies in: How to communicate effectively in graduate advising (Dec 2016) & How to share the process of graduate advising (Dec 2016)
Listening may be all you need to do. At this local, independent TEDx event, William Ury, Co-author of “Getting to Yes” (interest based negotiation) explains how listening is the essential, and often overlooked, half of communication. (15:40) [CC].