Who we are

The Grad CRC is a partnership

The Grad CRC is a tri-campus resource and a partnership of the School of Graduate Studies (SGS)Student Life and the Graduate Students’ Union (UTGSU).  We have been providing conflict resolution support and training to the U of T graduate community since January 2016.

The G2G Peer Advisors are good listeners 

Grad students can talk confidentially with a G2G (grad-to-grad) Peer Advisor about any academic issue.  The G2G are all current U of T master’s and doctoral students trained in conflict resolution coaching.  They will help you to manage a difficult situation by exploring your options (pros and cons), relevant policies and available resources.  As your advisor, the G2G will not “take sides”, advocate or intervene on your behalf.
Headshot Heather McGhee Peggs

Heather McGhee Peggs, Manager

Heather consults with all members of the graduate community on best practices in dispute prevention and alternative dispute resolution (ADR) based on her experiences in many forms of dispute resolution: ombuds processes, mediation, negotiation and litigation.  She provides individual conflict coaching to faculty and staff and delivers training on early and effective conflict management strategies to faculty, staff and students.

Headshot Rosa Duran

Rosa Duran, Conflict Resolution Coordinator

Rosa supports the G2G team in coordinating workshops, training, events, and the Grad CRC’s online presence. Rosa is certified as a Restorative Justice Conference Facilitator with extensive experience working with diverse groups in post-secondary and community environments and in developing strong partnerships, safer spaces, and communities.

Headshot Sarah

Sarah, Grad CRC Assistant 

Sarah provides part-time support to the G2G team and helps to keep things running smoothly at the Grad CRC.


We would love to hear from you!

Please email us at gradcrc@utoronto.ca if you:

  • have any Conflict Resolution programming feedback and/or ideas
  • want to request a copy of our latest annual insights Report
  • would like to learn more about how the Grad CRC can support you and your department.